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Q: When I double click on the Classic/SE/Plus control panel, I receive an error message stating it cannot be used with this Macintosh. Why?
A: The software is not detecting the presence of the Radius FPD interface and monitor. The Classic/SE/Plus Control Panel will not open unless there is a monitor connected to the interface card. If the monitor is connected, then the connection between the Mac SE and the Radius Display has been broken. First, check the external video cable and make sure it is securely connected. If that appears solid, there is also an internal video cable that runs from the Radius card to the back of the SE that could be defective or loose. You will need to take your Mac to a Radius Authorized Service Center to have that cable checked and if necessary replaced. You can obtain a list of Radius service centers in your area by calling 800-227-2795.
Q: I wish to upgrade to a Radius Full Page Display/gs. Can I still use my older interface card?
A: It depends on which model of Radius card you are currently using. If you are running a full page display which has the part number of 0311, 0362, or 0424 (located on the back of the display), then the new monitor will run with your earlier interface. Otherwise you will need also need to upgrade your interface card to a model that supports the FPD/GS. Those cards are:
For a Macintosh SE you'll need an FPD/SE card, Radius part #0308.
For a Mac Plus, there is no compatible solution.
For a Nubus based Mac you'll need a Precision Color 8XJ card, Radius part #0369.
Q: I'm running a Pivot Display model number 0194 using a FPD card for a Macintosh SE, but I cannot pivot. Why?
A: The Monochrome Pivot and the Full Page Display (Part #0041) work identically when the Pivot is in portrait mode. However, the Full Page Display card in your Macintosh does not support pivoting.
Q: Can I run a 68Hz (Part # FPD01) on a Mac SE/30?
A: No. Radius did not manufacture an interface card for a 68Hz FPD for use with the SE/30.
Q: Can I use my FPD interface to run a Radius TPD?
A: No. The FPD interface supports only one resolution of 640 X 870 at either 64, 68 or 75 hz, depending on the model. The Radius TPD's run at a higher resolution of 1152 X 882, so will not work from an FPD card.
Q: When I use my Radius FPD with Aldus Freehand, the line and fill functions don't seem to work.
A: Within the Classic/SE/Plus Display control panel, set the Enlarged Menu Fonts to the Regular (smaller) size.
Q: Can I run System 7 with my Radius FPD 64/68Hz?
A: With the latest ROM and Software upgrades, the FPD will run System 7.1. However ONLY System 7.0 is supported in the Macintosh Plus Platform. ROM & software specific info are elsewhere in this Q&A.
Q: Can I use my 64/68Hz FPD from the built in video of any Macintosh, including a PowerMac?
A: No. The Built in Video circuit of a Macintosh will only support a Full Page Display that runs at 75Hz (model numbers 0311, 0362,0424).
Q: Can I adjust the internal settings of my 64/68Hz FPD so it will run at 75Hz or to get a faster screen redraw ?
A: There are no internal adjustments that can be made to adapt the 64/68Hz models of the Radius FPD to work from built in video of a Mac, or for faster screen redraw.
Q: What is the part number of the cable I need to connect the FPD 64/68 to my NUBUS interface card?
A: The part number is 590-5000.
Q: What is the current version of the Software and ROM for a 64 /68 Hz FPD card for a Macintosh SE and how can I obtain it?
A: The current version of the ROM for a Radius FPD/SE card is 4.4. The current version of the software is 4.1. These versions of the software and ROM are necessary for running any System version up to 7.1 with your FPD. We do not recommend the use of System 7.5 with this configuration. If you do not have these latest versions, they can be obtained by calling 800-977-7060 and ordering part number 630-0112. This includes both the ROM chip and all necessary FPD software. If you only require the software, all necessary files can be obtained for free, via modem, from all of the major online services such as America Online, Compuserve, eWorld, AppleLink, the Internet, as well as from the Radius bulletin board at 408-541-6190. The file you need is entitled "Classic/SE/+ Display". The software alone can be ordered from 800-977-7060 by ordering part number 630-0335.
Q: What is the current version of the Software and ROM for a 64/68 Hz FPD card for a Macintosh Plus and how can I obtain it?
A: The current version of the ROM for a Radius FPD Plus card is 1.0. The current version of the software is 4.1. There has only been one ROM made for this product. If you require a software update, all necessary files can be obtained for free, via modem, from all of the major online services such as America Online, Compuserve, eWorld, AppleLink, the Internet, as well as from the Radius bulletin board at 541-6190. The file you need is entitled "Classic/SE/+ Display". The software alone can be ordered from 800-977-7060 by ordering part number 630-0335.
Q: What is the current version of the Software and ROM for a 64/68Hz FPD card for a Macintosh II and how can I obtain it?
A: The current version of the ROM for a Radius FPD-II card is 2.4. The current version of the software is 3.2.5. These versions of the software and ROM are necessary for running any System version up to 7.1 with your FPD. We do not recommend the use of System 7.5 with this configuration. If you do not have these latest versions, they can be obtained by calling 800-544-8456 and ordering part number 630-0114. This includes both the ROM chip and all necessary FPD software. If you only require the software, all necessary files can be obtained for free, via modem, from all of the major online services such as America Online, Compuserve, eWorld, AppleLink, the Internet, as well as from the Radius bulletin board at 408-541-6190. The file you need is entitled "Dynamic Desktop". The software can also be obtained on floppy disks by calling 800-977-7060 and ordering part number 630-0333.
Q: What files are necessary to run my Radius FPD, and how can I obtain the latest versions?
A: The file you need is entitled "Classic/SE/+ Display" and can be obtained for free, via modem, from all of the major online services such as America Online, Compuserve, eWorld, AppleLink, the Internet, as well as from the Radius bulletin board at 408-541-6190. The software can also be obtained on floppy disks by calling 800-977-7060 and ordering part number 630-0335.
Q: Can I use the 64/68Hz FPD with a Quadra 630?
A: No. The Quadra 630's built in video port does not support the 64/68 Hz FPD display.
Q: Can I use the 64/68Hz FPD with a Power Macintosh with PCI slots?
A: No. The PCI-based Power Mac's built-in video port doesn't support the 64/68 Hz FPD display, and there are no PCI cards which run at the older frequencies required to operate the 64/68FPD.
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